Return & Refund Policy
Thank you so much for shopping at Clubtags. If you are not completely happy with your purchase, we are here to help.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and needs to have the receipt or proof of purchase with it.
Once we receive your item, we will notify you that we have received it and will take a look at it. We will then notify you on the status of your refund after having taken a look at the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.
You will be responsible for the physical return your item. However, we will be more than happy to cover the shipping costs. If you receive a refund, the cost of return shipping will be added to your refund.
If you have any questions about any of the above, please don’t hesitate to get in touch.